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THE INVESTOR

Samsung

Samsung downplays Galaxy S8’s ‘defects’

  • PUBLISHED :April 19, 2017 - 11:04
  • UPDATED :April 19, 2017 - 11:04
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[THE INVESTOR] Samsung Electronics said on April 19 that the controversial red-tinted display on some of its brand-new Galaxy S8 smartphone cannot be considered a defect.

The issue came to light when a few users claimed the flagship device’s display had an unnatural reddish tint. The complaint posted on online portals and communities went viral in Korea.

The discovery comes as the Korean tech giant has been promoting the Galaxy S8 smartphones to put to rest the ill-fated Galaxy Note 7 phablet, whose production was suspended last year due to some of the devices catching fire while charging around the globe. The flagship phones were launched in Korea on April 17.

Samsung has said users experiencing the glitch can easily fix it by going into the color optimization setting for the display. On the other hand, some industry experts argued the red-tinted displays may be attributable to more complicated problems.

There have been suggestions that the issue may be linked to faulty chips in the device that caused a malfunction in the graphics processing unit. Others said AMOLED displays used by Samsung have taken flak for a blue-leaning color rendering, and that the company had incorporated a so-called deep-red technology to offset the problem this time around.

The problem could also be attributable to the fact that while traditional LCD panels use red, green and blue, the Super AMOLED adopted by the Galaxy S8 in particular uses a two pixel arrangement of red-green and blue-green. There have even been suggestions that the “stretched” 18.5:9 ratio of the Galaxy S8 smartphones led to instability of the display’s structure.

By Alex Lee and newswires (alexlee@heraldcorp.com)
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